baja Terms and Conditions

The following words and terms used in these conditions shall have the meanings set out below:

• "User" or "You" — any person who has registered on the baja platform or is using its services.
• "Account" — the personal profile created by registering on baja.
• "Platform" — the baja website (baja.cam) and its associated mobile application.
• "Balance" — the total amount of funds held in your account (deposits + bonuses).
• "Bonus" — promotional credits awarded by baja, subject to specific conditions.
• "Wagering Requirement" — the condition specifying how much must be wagered before a bonus can be withdrawn.
• "Services" — all betting, casino games, slots, and related features offered by baja.

To open an account on baja, the following eligibility requirements must be met:

• You must be at least 21 years old. baja's services are strictly prohibited for persons aged 18 to 20.
• You must be a real individual — accounts cannot be opened in the name of a company or organisation.
• Each person may hold only one account. Creating multiple accounts may result in all accounts being cancelled and balances forfeited.
• All information provided during registration must be truthful, accurate, and complete.
• You must be legally residing in Bangladesh.
• Officers, employees of baja, or members of their immediate families may not open an account.

During the registration process, you may be asked to submit a National ID (NID), passport, or other government-issued documents to verify your identity. baja reserves the right to reject any account application without providing a reason.

The security of your account is entirely your responsibility. Please follow the guidelines below:

• Keep your username and password completely confidential and do not share them with anyone.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Only you may use your account — allowing a third party to place bets or play games on your behalf is prohibited.
• Always log out after using a public or shared device.
• Change your password regularly and avoid easily guessable passwords.

baja will not be held liable for any loss resulting from unauthorised access to your account, unless it is caused by our technical fault.

4.1 Deposit

• The minimum deposit amount for each payment method is ৳200.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits are generally credited to your account instantly. If there is a delay, please contact the support team.
• baja does not charge any additional fees for deposits.
• The source of deposited funds must be legitimate — using the platform for money laundering purposes is strictly prohibited.

4.2 Withdrawal

• The minimum withdrawal amount is ৳500.
• Standard withdrawal processing time is 10–45 minutes.
• Identity verification (KYC) may be required before submitting a withdrawal request.
• Withdrawals must be made using the same method used for the deposit.
• baja reserves the right to hold unusual or suspicious withdrawal requests for review.
• Wagering requirements must be met before withdrawing bonus funds.

baja offers promotional bonuses from time to time. The general terms and conditions for bonuses are outlined below:

• Welcome Bonus: A 150% bonus on the first deposit, up to a maximum of ৳15,000.
• Wagering Requirement: For the welcome bonus, the wagering requirement is 15 times (deposit + bonus).
• Each promotion has its own terms and conditions, which are stated alongside the offer.
• Bonuses must be used within a specific time period — expired bonuses will be cancelled automatically.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• baja reserves the right to withdraw or modify any bonus without prior notice.
• If bonus abuse or manipulation is detected, the account may be closed.

• Once a bet is confirmed, it cannot be cancelled — all bets are considered final.
• If the outcome of a game is uncertain due to a technical fault, baja reserves the right to void that bet.
• Any winnings obtained by exploiting bugs or errors in the software will be forfeited.
• The rules of the game provider (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) also apply.
• baja reserves the right to set limits on specific games, market types, or maximum bet amounts.
• If a game is interrupted due to loss of internet connection, the decision will be made based on the server record.

The following activities are strictly prohibited, and violations may result in account closure and forfeiture of funds:

• Creating multiple accounts for the same person.
• Providing false or fabricated information in order to obtain a bonus.
• Using bots, automated software, or other technology to gain an artificial advantage.
• Hacking or defrauding other users.
• Using the platform for money laundering or terrorist financing.
• Harassing or intimidating other users.
• Attempting unauthorised access to or hacking of baja's systems.
• Placing bets through match fixing or collusion between known parties.

8.1 Closure by baja

baja may suspend or permanently close any account at any time for the following reasons:

• Violation of any clause of these terms and conditions.
• Suspicion of fraud, deception, or unethical conduct.
• Failure to verify identity or provision of false information.
• Direction from a regulatory authority.

8.2 Closure by the User

You may close your account at any time by notifying our support team. Please withdraw any valid balance before closing your account.

For detailed information about how your personal data is protected, please read our separate Privacy Policy. In brief:

• baja uses SSL encryption to keep all data secure.
• Your personal information is not sold to third parties.
• Your data may be used for service improvement and identity verification.
• Data may be shared in response to lawful requests from law enforcement agencies.

baja will not accept any liability in the following circumstances:

• Loss in a game or bet caused by loss of internet connection.
• Failure of a third-party payment system (bKash, Nagad, Rocket, etc.).
• Loss to an account caused by the user's own negligence.
• Unexpected technical issues or force majeure situations.
• Issues arising from errors in the game provider's software.

baja's services are provided on an "as is" basis. There is no guarantee of uninterrupted service, and services may be temporarily unavailable for maintenance.

baja is committed to promoting responsible gambling. We believe that gambling is a form of entertainment — it should not be treated as a source of income.

• You can use deposit limits, session limits, and self-exclusion features.
• If you feel you have a gambling addiction problem, please contact our support team.
• It is your responsibility to keep minors (under 21) away from gambling.
• Only play with money that, if lost, will not affect your daily life.

To learn more about responsible gaming, visit our Responsible Gaming page.

baja reserves the right to change, amend, or update these terms and conditions at any time.

• Users will be notified of significant changes via email or platform notifications.
• If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions.
• See the "Last Updated" date at the top of this page — it indicates the date of the most recent change.
• It is your responsibility to visit this page regularly to stay informed about the latest terms and conditions.

These terms and conditions will be governed by applicable law. The following process will be followed for dispute resolution:

• Step 1: Submit any complaint first to our support team. We will try to respond within 72 hours.
• Step 2: If a satisfactory resolution is not reached, submit a written appeal to higher authority.
• baja reserves the right to temporarily hold the relevant balance while a complaint is being investigated and resolved.
• Intentionally submitting false complaints may result in account closure.

If you have any questions or concerns about these terms and conditions, please contact us:

Our support team is available seven days a week, 24 hours a day to assist you. Contact us in Bengali and get help quickly.

For more information, visit our FAQ page or About Us page.